Refund Policy

The rule

You may request a refund by emailing refunds@catalystai.llc (or messaging our WhatsApp support line) within thirty (30) calendar days of the date of purchase. There is no viewing limit - how much of the program you have watched does not affect your eligibility. We'll process an eligible refund back to your original payment method.

A request made more than 30 days after purchase is not eligible for a refund. How much of the program you have watched does not matter - watch all of it and still ask inside 30 days if it is not for you.

Bundles

The 30-day window runs from the date of the bundle purchase and covers every course in it. There is no viewing limit on any of them.

Pre-orders

If you purchased a program before its content-release date, you can cancel for a full refund at any time before that date, no questions asked. Once content is released, the standard 30-day rule applies from the release date.

Installment plans

A refund request stops future installments and refunds installments already collected, subject to the same 30-day eligibility measured from your original purchase date.

No refunds for Terms violations

If your access is suspended or terminated for violating our Terms - including recording, downloading, sharing, or reselling course content - you are not entitled to a refund of any amount already paid, regardless of how little content you consumed.

Full details

For the complete legal terms governing refunds, see Section 4 of our Terms of Service.